Privacy Policy

We are Neuromarketing y Tecnología, a legally constituted company in the city of Medellín, Antioquia, Colombia. Located at Carrera 81ª #49F-46 INT 104. Registered with the Chamber of Commerce of Medellín. We are dedicated to offering Marketing, design, and internet advertising services. For any inquiries, you can contact us at info@neuromarketingytecnologia.net

In accordance with the provisions of the General Regulation (EU) on Data Protection, by accepting this Privacy Policy, you provide your informed, express, free, and unequivocal consent for the personal data you provide through the website https://neuromarketingytecnologia.com (hereinafter WEBSITE) to be included in our data management tools.

This Privacy Policy will be valid only for personal data obtained on the Website, and is not applicable to information collected by third parties on other web pages, even if they are linked by the Website. For this, we invite you to read the privacy policies of the websites, companies, and tools mentioned in this document.

To complement this document, we recommend that you visit our cookie policy.

Subscriber Rights

  • The subscriber can ask how their data is being used and why it is being used.
  • The subscriber can request a copy of their registered personal information.
  • The subscriber can request to update their data at any time.
  • The subscriber has the right to delete their data from our databases. They can request this through our contact email.
  • The subscriber has the right to unsubscribe from our mailing lists.

How We Use Subscriber Data

We use the data for the following purposes:

  • The sale of Ebooks.
  • Managing the list of subscribers and users registered on the website.
  • Supplying content on the blog.
  • Managing the network of affiliates and merchants, as well as managing their payments.
  • Offering digital design, marketing, and advertising services.

Only the owner will have access to their data, and under no circumstances will this data be transferred, shared, or sold to any third party, except for the access that the tools we work with have.

Now we explain how we use each piece of requested data and for what purpose:

  1. Register subscriber data in our CRM, and keep a record of all interactions. The CRM is called Hubspot.
  2. Register the email in our email automation, through which informative and interesting emails are sent to the subscriber. The number of automated messages and communications is indefinite while you remain subscribed. At any time you wish to stop receiving this information, you can request it through the contact email. The email tools are called Active Campaign and Mailchimp.
  3. We use the phone to contact you when for some reason communication is not possible via email, and to ask if you received our proposals.
  4. In the case of data that can also be collected through Messenger. Through Messenger, content of interest will be sent from time to time. The number of messages can be indefinite while you remain subscribed. At any time you wish to stop receiving this information, you can request it through the contact email. The tools used to collect data through Facebook Messenger are: Manychat and Socileadmsg.
  5. In case of purchasing any of the services through our store, and needing an invoice or collection account, we will request full address, name, surname, and identification document. This information will be used exclusively for sending a previously requested physical object.

How Data is Obtained and Stored

Forms

The data is obtained through any of the forms on our websites:

  • neuromarketingytencnologia.com
  • promo.neurmarketingytecnologia.com
  • paginaswebparamicroempresas.com

Data collection through the forms will be through the double opt-in procedure.

Chats

The data is also obtained through the chat on our websites.

We have two types of chat:

a- Chat that collects the same information as the form.

b- Chat that connects to the personal Facebook profile and through which we can interact using Facebook Messenger. Through this chat, we could have access to your public Facebook profile.

Servers

We mention this point in order to provide clarity about where the information and data we have access to on other platforms is stored, such as information management through spreadsheets. The hosting and domain of our website is on GoDaddy. The website is made under the WordPress platform. Data such as passwords and documents are stored in our Google Drive accounts.

4. Cookies

When the user registers or navigates on this website, «cookies» are stored. The user can consult the cookie policy at any time for more information about the use of cookies and how to deactivate them.

Tracking Systems

We use tools such as Google Tag Manager, Google Analytics, Google AdWords, Facebook Ads, LinkedIn Ads as platforms for data analysis and digital advertising development. For this, we install a tracking code provided by these platforms.

Contact Methods and Data Modification Requests

You can object to the use of your information for advertising purposes, market research, or development of satisfaction surveys at any time, and data management through different platforms.

For this, you can communicate in writing to Neuromarketing y Tecnología, with the reference «Data Protection», specifying your data, proving your identity and the reasons for your request at the following address:

Cra 81ª #49F-46 Int 104 Medellín, Antioquia, Colombia

The subscriber can contact us at any time by sending an email to info@neuromarketingytecnologia.net

Please note that our systems may require a period of time that in no case will exceed 48 hours for your opposition or revocation to become effective, understanding that during this period you may continue to receive messages.

Management and Security in the Treatment of Personal Information

Third Parties

The data is processed securely, through tools that fulfill the function of data management. At no time do we share the data with third parties, except by default with the tools we use for data management.

We are not responsible for the handling of this data by third-party tools that we use to collect information. These tools handle their own data privacy policies and we invite you to read these policies.

Time of Data Retention in Our Databases

The data will be stored for the time you remain active and interact with us. If within a maximum period of one year, you do not show any activity, for example, you do not open our communications, then you will be deleted from our database.

Additional Data

Normally for the development of some of our services, we will request additional information through a Brief, this information is for the exclusive use of service management and will be kept in our databases for a maximum of 5 years, this in order to keep a history of management, and in case the person does not renew services, but then requests them again, this will speed up the procedures.

Minors

Assuming you are over fourteen years old, you can register on our website without the prior consent of your parents or guardians. In the case of being under 14 years old, the consent of your parents or guardians will be a mandatory condition for us to process your personal data.

Warning: If you are under fourteen years old and have not obtained your parents’ consent, you cannot register on the website, so we will proceed to deny your request if we become aware of it.

Data Accuracy

Obviously, you are solely responsible for the truthfulness and accuracy of the data you send me, exempting me from any type of responsibility in this regard.

As a user, you must guarantee the accuracy and authenticity of the personal data provided, having to provide complete and correct information in the various data collection forms.

Security Measures

At Neuromarketing y Tecnología, we have implemented security measures for the protection of your data, to prevent unauthorized access by third parties. These measures include the use of difficult-to-remember and manipulate passwords to access data collection tools, and other measures that technology allows us within our capabilities.

Modification of Privacy Policies

Neuromarketing y Tecnología reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change in the European data protection law or what the Colombian government requires.

Any modification of the Privacy Policy will be published at least ten days before its effective application. The use of our websites after such changes will imply acceptance of them.

Data Analysis

At https://neuromarketingytecnologia.com we also study the preferences of its visitors, such as their demographic characteristics, traffic patterns, channels through which they enter the site, gender, age, and other aggregate information provided by the Google Analytics tool, this in order to better understand who constitutes our audience, what they need, and thus be able to better provide our services. Tracking our users’ preferences also helps us show the most relevant advertisements using tools like Google AdWords and Facebook Ads.

Social Networks

Regarding the management of your data associated with the social profiles of Neuromarketing y Tecnología, the exercise of the right of access will depend on the functionality of the social network and the possibilities of access to the information of users’ profiles. Regarding the rights of access and rectification, we recommend that it can only be satisfied in relation to that information that is under the control of Neuromarketing y Tecnología.

In addition, you can stop interacting, following or receiving information from the social profiles of Neuromarketing y Tecnología, delete content that no longer interests you or restrict with whom you share your connections, through the mechanisms stipulated in the different social networks.

The user can access the privacy policies of each Social Network, as well as configure their profile to guarantee their privacy. Neuromarketing y Tecnología encourages users to familiarize themselves with the conditions of use of the different social networks before starting to use them.

The social networks we manage are the following: Facebook, Instagram, Google Plus, Twitter, Pinterest, LinkedIn, YouTube.

Plugins and Add-ons

Within the website there are some add-ons that expand the functionality, these add-ons are under surveillance and are subject to the policies and controls of the WordPress platform. Likewise, there are buttons on the website through which you can follow our social networks and share our content using your personal profile on that network. Therefore, we invite you to learn more about the policies of the different social networks and WordPress.

Services Offered by Third Parties on This Website

To provide services strictly necessary for the development of our activity, the website neuromarketingytecnologia.com uses the following providers under their corresponding privacy conditions.

  • Hosting: GoDaddy and Hostinger.
  • Web Platform: WordPress.Org
  • Template for WordPress: Suarez and BeTheme
  • Messaging and Newsletter Services: Mailchimp and Active Campaign
  • Payment Methods: Paypal
  • Privacy of tracking sources used on this site: Google (Tag manager and Analytics)
  • Advertising Platforms: Google AdWords, LinkedIn Ads, Facebook Ads.

Links From and To Other Websites

Any natural or legal person may establish a hyperlink or technical linking device (for example, links or buttons) from their website or any document to https://neuromarketingytecnologia.com/ (the «Hyperlink»). The establishment of the Hyperlink does not imply in any case the existence of relationships between our website and the owner of the site or web page where the Hyperlink is established, nor the acceptance or approval by Neuromarketing y Tecnología of its contents or services. In any case, Neuromarketing y Tecnología reserves the right to prohibit or disable at any time any Hyperlink to the Website.

Acceptance and Consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to their treatment by Neuromarketing y Tecnología in the manner and for the purposes indicated in this document.

As you well know and we have communicated throughout these privacy policies, you may revoke your data at any time, but always without retroactive effect.

About the Representative of Neuromarketing y Tecnología in Other Countries

The agency Neuromarketing y Tecnología is a company incorporated in Colombia, its audience is mainly Colombian, and it is governed by the policies of the Government of Colombia. Through the internet, many people can come into contact with the content on blogs and social networks, as well as require any of our services.

Being a Colombian company with a site on the internet through which anyone can have access, then we are only governed by Colombian regulations and those required by the jurisdiction of the countries we come into contact with, and it not being possible to know all the regulations and details, and be updated on each rule, then we do it within our possibilities. If you as a visitor know of any other rule within your country that should be incorporated, please let us know, and mention the specific point and in which part the document that makes said law is registered. By communicating with us and demonstrating the legality of said policy, we will proceed to make the change within a maximum period of 48 hours. You can contact us at info@neuromarketingytecnologia.net